[02:37.29]TRAVEL AGENT:Good morning.World Tours.[02:40.14]My name is Jamie. How can I help you?[02:42.79]ANDREA:Good morning. I want some information on self-drive tours in the USA.[02:48.22]Could you send me a brochure?[02:49.53]TRAVEL AGENT:Of course. Could I have your name please?[02:52.50]ANDREA:Andrea Brown.[02:53.80]TRAVEL AGENT:Thank you. And your address?[02:56.75]ANDREA:24, Ardleigh Road.[02:58.48]TRAVEL AGENT:Can you spell that?[02:59.87]ANDREA:A-R-D-L-E-l-G-H Road.[03:05.61]TRAVEL AGENT:Postcode?[03:06.70]ANDREA:BH5 2OP.[03:10.10]TRAVEL AGENT:Thanks. And can I have your phone number?[03:12.88]ANDREA:Is a mobile alright?[03:14.62]TRAVEL AGENT:Fine.[03:15.17]ANDREA:It's 07786643091.[03:22.50]TRAVEL AGENT:Thank you.And can I ask you where you heard about World Tours?[03:26.26]From a friend? Or did you see an advert somewhere?[03:28.97]ANDREA:No, I read about you in the newspaper.[03:31.28]TRAVEL AGENT:OK, I'll get the brochures in the post to you but can I give you some information over the phone.[03:36.71]What kinds of things do you want to do on your holiday?[03:39.76]ANDREA:I'm interested in going to California with my family.[03:43.43]I've got two children and we want to hire a car.[03:46.92]TRAVEL AGENT:OK.[03:47.87]We have a couple of self-drive tours there visiting different places of interest in California.[03:52.99]The first one begins in Los Angeles and there's plenty of time to visit some of the theme parks there.[03:58.64]ANDREA:That's something on my children's list so I'd want to include that.[04:02.63]TRAVEL AGENT:Good.[04:03.40]Then you drive to San Francisco.[04:05.80]From San Francisco you can drive to Yosemite Park where you spend a couple of nights.[04:11.34]You can choose to stay in a lodge or on the campsite.[04:14.67]ANDREA:I don't like the idea of staying in a tent.[04:17.75]It'd be too hot.[04:19.10]TRAVEL AGENT:Right.And the tour ends in Las Vegas.[04:21.88]ANDREA:OK.[04:23.29]TRAVEL AGENT:The other trip we can arrange is slightly different.[04:26.16]It starts in San Francisco.[04:27.90]Then you drive south to Cambria.[04:30.50]ANDREA:Someone told me there's a really nice castle near Cambria.[04:34.23]Will we go near that?[04:35.76]TRAVEL AGENT:Hearst Castle is on that road so you could stop there.[04:38.97]ANDREA:Good.I'd like to do that.[04:40.76]Does this trip also go into the desert?[04:43.68]TRAVEL AGENT:No, it continues to Santa Monica where most people like to stop and do some shopping.[04:48.95]ANDREA:We have enough of that at home so that doesn't interest us.[04:52.75]TRAVEL AGENT:OK. Well you could go straight on to San Diego.[04:56.39]ANDREA:That's good for beaches isn't it?[04:58.48]TRAVEL AGENT:That's right, that’s a good place to relax and your children might like to visit the zoo before flying home.[05:04.51]ANDREA:I don't think so.[05:06.44]We want some time for sunbathing and swimming.[05:46.11]ANDREA:So how many days are the trips and how much do they cost?[05:50.28]TRAVEL AGENT:The first one I told you about is a self-drive tour through California which lasts twelve days and covers 2.020 kilometres.[06:00.20]The shortest journey is 206 km and the longest is 632 kilometres.[06:07.21]The cost is £525 per person.[06:10.69]That includes accommodation, car rental and a flight but no meals.[06:15.39]ANDREA:OK. And the other trip?[06:17.90]TRAVEL AGENT:That lasts nine days but you spend only three days on the road.[06:21.86]You cover about 980 kilometres altogether.[06:25.18]ANDREA:So is that cheaper then?[06:27.10]TRAVEL AGENT:Yes, it's almost a hundred pounds cheaper.[06:29.18]It’s £429 per person, which is a good deal.[06:33.16]ANDREA:So that covers accommodation and car hire.[06:36.60]What about flights?[06:38.13]TRAVEL AGENT:They aren't included.[06:39.29]But these hotels offer dinner in the price.[06:42.30]ANDREA:OK. Well, thank you very much.[06:44.85]I'll be in touch when I’ve had a chance to look at the brochure.[06:47.85]TRAVEL AGENT:I'm pleased to help. Goodbye.[06:49.76]ANDREA:Bye.